If for any reason it is necessary to cancel a reservation, the following will apply: Cancellations more than six weeks before trip departure, loss of 50% of deposit. Cancellations between three and six weeks before trip departure: loss of deposit. Cancellations within three weeks of departure will result in forfeiture of full payment. Different cancellation terms may apply to custom trips. Contact us for details.
$100 ride fee is nonrefundable. Refunds of tour payments will depend upon whether a replacement rider signs up, and on costs that can be recouped. The amount refunded will be based on the principle that the tour’s remaining participants will not incur any additional cost as a result of cancellations. If the canceling participant is replaced, a refund will be made at that time. If the canceling participant can't be replaced, any refund will be determined after the ride and final expense report is completed. If a single participant cancels and another roommate cannot be found, in addition to other costs that cannot be recouped the cancelling roommate may also be liable for the single supplement fee of the roommate remaining on the tour.
There will be no refunds once a tour has commenced. We strongly recommend you take out travel, accident, medical, baggage and cancellation insurance. Medical Evacuation insurance is highly recommended in Vietnam and India. We advise against discounted airfares that carry restrictions.
Medical treatment as a result of an accident within New Zealand is partially covered by New Zealand's Accident Compensation scheme but some hospital costs must be met by participant.